What’s Available?

 The Surgery      

 For Appointments, Home visits, Results, Prescriptions and other queries.

Our lines are open 08:30 to 13:00 and 14:00 to 18:30

 If you call at other times you will be advised of the available options

 999 (24 hours):

 For a life threatening emergency call 999 at any time.


 111 (24 hours):

 This is a new number currently available in Gloucestershire

 Call 111 if:

 you need medical help fast but it's not a 999 emergency

 you think you need to go to A&E or need another NHS urgent care service

 you don't know who to call or you don't have a GP to call

 you need health information or reassurance about what to do next

 Lydney (or Dilke) Minor Injuries: (08:00-23:00)         

 Go in direct if you have any injury, especially if you feel you might need an


 Emergency Department (24 hours)

 If you have a serious injury or you need attention and Lydney is shut.

 Please note:  

There is always a GP service available 24 hours a day. If we are shut, then there are Out of Hours (OOH) GP's available in the Dilke, Lydney (limited hours) or to visit. They need to be accessed through calling 111 at present.

If you need to see a GP out of hours then call 111, do not turn up at the centre as there is no walk in service and this will mean you will wait longer then if you had called.

Most illness can be treated without attending Gloucester or calling 999. Calling 111 can make things easier by putting you in contact with a GP, or arranging ambulances in emergencies.

The Minor Injury Units in the Forest of Dean (The Dilke and Lydney) can deal with many injuries and will save you many hours of waiting in an emergency department.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website