All surgeries are by appointment. Appointments can be made by phone on 0844 477 8645, at the reception desk or online (see link below).
Some appointments in every surgery are kept free for urgent need. You will always be seen on the same day if you feel your appointment is urgent. You may, however, have to wait.
Like all businesses, we find our telephone lines are busier at some times than others. The following information may help you when contacting us by telephone
Our lines are busiest between 8:30 and 9:30 each morning and between 2 and 2:30pm each afternoon. We have a skeleton staff working after 5pm and so close our routine appointment booking line down from 5pm – 6:30pm.
If you wish to speak to a doctor by telephone, please call around 11:45am. If the doctor is free at that time, our receptionist will put you through, if not, they will ask the doctor to call you back.
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If you contact us on a mobile phone.
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Our telephone supplier has told us that some mobile telephone companies will add the surgery number to their "existing minutes" package if requested.